Months after flooding, tenant waiting for damages to be covered

COLONIAL HEIGHTS, Va. — For weeks, all Tephanie Warren preferred was hot jogging h2o in her Terrace View condominium and to dwell comfortably.

Tephanie contacted the CBS6 Trouble Solvers right after a main flood happened in her house in March. She stated that her intricate administration wasn’t performing plenty of to help with the problem.

“The drinking water was coming from the bathroom, both equally of my bogs, my bed room, my kid’s bed room in their closet, kitchen area spot. The complete position was flooded,” Warren explained.

She said that she failed to have more than enough pots and pans and buckets to catch all the water.

“One particular of the employees arrived to me and not just me, he also spoke to my parents and my sister. He advised us not to fret about something, that they would file a assert as a result of his company due to the fact it was their fault to reimburse me for the damages. He was even there making an attempt to dump the h2o as quickly as he could,” Warren stated.

Considering that her story aired, Warren claimed the condominium complex has continually been listed here performing to correct her unit.

“I’m happy with the development. Set kitchen area. Plumbing problems much too. Last but not least content to have very hot water,” Warren said.

Nevertheless, she mentioned the contractor has not included her harmed personal goods.

“I just want them to be held liable for all the things that I missing. Correct now it is really about $5,000 value of things in my residence,” Warren claimed.

Warren said the complex management gave her the title of the contracting company and directed her there to be reimbursed for the personal losses.

“I have still left messages, I have observed e-mails and named. Now to the position that when I get in touch with, they just place it to voicemail or they slash the telephone entirely off,” Warren mentioned.